Last updated: 2026
This Privacy Policy explains how Art by Silvi Ltd, trading as Silvi The Artist (“we”, “us”, “our”), collects, uses, and protects your personal data when you visit or make a purchase from https://silvitheartist.com (the “Website”).
We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with the UK GDPR, EU GDPR, and Google and Google Merchant requirements.
1. Who We Are
Legal entity: Art by Silvi Ltd
Trading name: Silvi The Artist
Location: Burgas, Bulgaria
Contact email: info@silvitheartist.com
For the purposes of data protection laws, Art by Silvi Ltd is the data controller of your personal information.
2. What Personal Data We Collect
Depending on how you interact with the Website, we may collect the following personal data:
a) Information you provide directly
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Information submitted via contact or enquiry forms
- Information provided when subscribing to emails or newsletters
b) Order and transaction data
- Products purchased
- Order history
- Delivery details
We do not store or have access to your full payment card details. Payments are processed securely by third-party payment providers.
3. Payments
Payments on this Website are processed securely using trusted third-party providers, including:
- PayPal
- Stripe
- Credit and debit card providers
- Apple Pay and Google Pay
These providers process your payment information independently and in accordance with their own privacy policies. We do not store payment details on our servers.
4. How We Use Your Data
We use your personal data to:
- Process and fulfil orders
- Deliver artworks and prints
- Communicate with you about your order
- Respond to enquiries about artworks or originals
- Provide customer support
- Send transactional emails (order confirmations, updates)
- Send marketing communications where you have given consent
- Improve the Website, user experience, and performance
- Comply with legal and tax obligations
We only collect and use data where we have a lawful basis to do so.
5. Marketing Communications
If you choose to subscribe to our mailing list, we may send you updates, news, or marketing emails related to Silvi The Artist.
We use:
- EmailOctopus
- FunnelKit
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
6. Cookies and Analytics
We use cookies and similar technologies to ensure the Website functions correctly and to understand how visitors use the site.
We use:
- Google Analytics
- Google Search Console
- Meta (Facebook) Pixel
These tools help us analyse website traffic and improve performance. Data collected is aggregated and anonymised where possible.
You can manage or disable cookies through your browser settings.
7. Sharing Your Data
We only share your data with trusted third parties where necessary, including:
- Payment processors
- Shipping and delivery providers
- Email marketing platforms
- Analytics and performance tools
We never sell your personal data to third parties.
8. International Data Transfers
We sell and ship internationally. Your data may be processed outside your country of residence, including within the UK, EU, and other regions.
Where data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.
9. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil orders
- Comply with legal, accounting, and tax requirements
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymised.
10. Your Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent for marketing at any time
- Request data portability
To exercise any of these rights, please contact us at info@silvitheartist.com.
11. Children’s Privacy
Our Website is not specifically directed at children. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us so we can remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Art by Silvi Ltd
Email: info@silvitheartist.com
Location: Burgas, Bulgaria